Client Center
We take pride in the fact that we're part of this community. We share and understand your values and ideals. That's why the concept of customer service is so important to us. Providing exceptional customer service is what we do.
Client Relations Center Team
Davina Keener; Director of Client Relations
Heidi Gottschalk; Associate Director of Client Relations
The Client Relations Center is a resource for Northwestern Mutual clients whose advisor have either left the company or have changed roles within the company. Our purpose is to uphold the promise to always be available to our clients. The Department is made up of Davina Keener and Heidi Gottschalk who provide answers to any questions you may have about your accounts with Northwestern Mutual. We can also be used as a way to reconnect with an advisor who can go over your current accounts as well as provide a complete analysis of your entire financial landscape.
Heidi Gottschalk, Associate Director of Client Relations, is available to answer your questions, and make any needed changes or adjustments to your current coverage. Please contact Heidi at 608-836-3080 or e-mail her at heid.gottschalk@nm.com.
Who To Contact
Mail completed forms to: